Frequently Asked Questions
Find answers to common questions about our products and services
What is your warranty policy?
All our products come with a comprehensive 1-year warranty covering parts and labor. Extended warranty options are available for purchase.
Do you ship internationally?
Yes, we export to over 60 countries worldwide. We work with reliable shipping partners to ensure your equipment arrives safely and on time.
What payment methods do you accept?
We accept various payment methods including T/T (wire transfer), L/C (letter of credit), and other secure payment options. Contact us for more details.
Do you provide after-sales service?
Yes, we provide comprehensive after-sales service including technical support, spare parts supply, and maintenance services. Our team is available to assist you.